The activities of the company ODES Ltd. are not finished by the end of production and following delivery of the technology.
After-sales contact with the customer is made by regular inspections and safety checks or non-stop service with immediate intervention, which keeps your technology in 100% operation.
After sales contact – why is it so significant?
- Qualified technicians for on-site activities
- Regular security checks
- Revisions, modifications, relocation adjustment, extension
- Professional operator training
- Quick delivery of spare parts
- Preventive maintenance
The reliability and continuity of the product is guaranteed by a stipulated schedule of planned maintenance focusing on prevention against unplanned technology failure.
Spare parts for technology
ODES Ltd. has a large number of crucial spare parts on stock and these spare parts are included in the service cars which enables almost immediate intervention as quickly as possible to avoid a long production failure.
Commissioning and Training
A professional training of the staff takes place both before commissioning and technology acceptance. Our commissioning engineers have years of experience and professionally train operators to give them a better understanding of the functioning and application of the machines.